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How to Order

HOW TO ORDER: There are many methods of ordering are available to you.

1) Web Shopping Cart: Please follow the instructions listed below:
A. First you can start by logging on to www.easternoffprice.com
B. You then have several choices for selecting products from easternoffprice.com.
C. First is the "PRODUCTS" page. The products page has a listing of Size and Gender. You can select your desired Size and Gender and the next page will display the products listed in our database.
D. Second is our "SEARCH" page. On this page you can select from a number of criteria's to narrow down your search. After selecting the options available to you, press the search button and the next page will display the related products to your search.
E. Third would be the "NEW ITEMS" link, this will show a listing of products that have been entered in the past 21 days.
The results page from the product search options above; "PRODUCTS", "SEARCH"and "NEW ITEMS" are displaying the same information on the result page. This page shows a basic product overview of: Item #, Brand, Sub Category, Size, Gender, Short Description, Season, Cost per Unit, Prepack in Units, Cost per Prepack, Order Qty in Prepacks and Add to cart option.
On the results page, if your a repeat customer and your familiar with our products you can simply put in a quantity amount for the item like 1 for 1 item, then add the desired item to your cart using the "ADD TO CART" button. If you would like to see a detailed description and color picture of the item just simply click on the ITEM #.
H. If you do select the the item #, you will be directed to the detail description page of that item #. This page would show a in-depth detail of the product and a color picture of the item. From here you can put in a quantity amount for the item like 1 for 1 item, then add the item to your cart by clicking on the "ADD TO CART" button.
I. After you have added an item to your cart, the review cart page will show. This page will allow a shopper to modify their cart, clear the cart or checkout.
J. Next you want to purchase the items in your cart. Click the checkout button. You will be asked to select "TERMS" option for what type of account you have. Based on your selection you will be sent to the following options:
New account COD GUARANTEED FUNDS (You be sent to order form)
New account PREPAYMENT (You will be sent to estimated freight page to select shipping option)
New account NET 30 DAY TERMS (You will be sent to credit application)
Existing account COD GUARANTEED FUNDS (You be sent to order form)
Existing account PREPAYMENT (You will be sent to estimated freight page to select shipping option)
Existing account NET 30 DAY TERMS (You be sent to order form)

If you are sent to the estimated freight page the next step would be to select a shipping method and then continue to the order form. Fill out the order form and submit your order.
If you are sent to the credit application you can either fill out credit app. and submit your credit and your order.
Or you select to send your order and print out the credit app. and fax it the the specified number for approval.

If you are sent directly to the order page please fill in required information and submit.
Your order will be processed in a timely fashion and you will receive an email order confirmation.

2) By Phone: Please have your order prepared for our order department. We require only style number and quantity. Our hours of operation are 8:00 AM to 4:30 PM Eastern Standard Time. For quicker service, call before 10:00 AM EST. Our minimum order is only $100.

Important Phone numbers:
Toll free: 1-800-526-0793
Phone: 1-973-386-1000
Se hable Espanol: 1-973-450-3078

3) By Fax or Mail: Please prepare your order on your own purchase order form or contact us for a copy of our own order form. Please fill in all information in the spaces provided and fax or mail to us.

Important Fax numbers:
Order Fax Line: 1-973-386-9218

Or mail to:
Eastern Off-Price Eastern Clothing Company
41 Farinella Dr
East Hanover, NJ 07936

Important Phone numbers:
Telephone: 1-212-564-2545
Fax: 1-212-564-2590

Eastern Off Price
112 W 34th St, Room 843
New York, NY 10120

QUALITY GUARANTEES: Unless marked, all merchandise listed in our catalog is first quality. All pictures listed contain one or more of the styles contained in our pre-packs. We make every effort to reflect accurately the products listed in our site (WYSIWYG...what you see is what you get) Should you be displeased with anything you receive or if it is defective, please contact us for your return authorization within 5 days of receipt. You will receive full credit for the return. Since we do not offer call tag service, please send back all returns by UPS insured or PP insured. All returns must be in their original packing. We realize how difficult it is ordering from a picture. This guarantee makes every purchase from us a sure thing.

TERMS OF SALE: Terms are Net 30 days, once credit is approved by our factor, Main Factors of Dallas, TX If you wish to apply for a credit line, please fill in all the appropriate information in our on-line credit application and send to us. If you are uncomfortable transmitting this information via web, please print this application and fax to 973-386-9218. Credit lines can be established in 1 day but may take as long as 30 days if additional information is required.

To avoid any delay, you may request a C.O.D. or prepayment shipment. All C.O.D. shipments must be paid with certified check, cashiers check or money order. UPS/RPS will not accept Cash. For first orders a 35% deposit may be required. Stage shipped C.O.D. orders will require an advance deposit.

Sorry, at this time we do not accept credit cards.

SHIPPING REQUIREMENTS: Our web site displays seasonal products. These items are of limited quantity and will sell out. To insure customers receive their orders timely, we have instituted certain shipping requirements.

In season product: Merchandise will ship at once or can be requested for up to 30 days from order date.

Out of season product: Merchandise can ship at once or can be requested for the first in-season shipping window following order date.

For Fall: 7/25 start.               For Spring: 12/25 start.

Out of season orders must be confirmed by customer in writing and may require an advance deposit.

For any other shipping requirements, please call our order line at 800-526-0793.

BACKORDERS: Items not shipped on the original order will be backordered. All backorders will be shipped unless prior notice is provided.

REFUSED SHIPMENTS: Refusals without justification will be responsible for freight & restocking charges. It may result in no further orders being accepted.

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How to Order: Use our web shopping cart and fill out our purchase order form with your information and submit it to us. Upon receipt, we will have a proforma invoice prepared for you. Please remember to include your fax number for us to send your proforma.

Terms of Sale:
For all orders under $10,000 we require payment in advance by bank draft or wire transfer. To wire transfer funds you will need to contact us for wire transfer information.

For orders over $10,000, we can work by prepay or letter of credit (L/C). All L/C's must be confirmed and irrevocable drawn on a U.S. bank. Since pricing is F.O.B., the L/C should allow for the addition of freight, insurance and documentation charges to the L/C amount. These charges will be substantiated with proper documentation. Also, please allow for partial and transshipments to insure the lowest freight rates to your country. Please adhere to these guidelines to avoid any excessive amendment fees payable to the bank.

Availability & Lead Time: Nearly every item listed is in stock. Lead time will vary based on terms of sale. For prepaid orders, we can ship as quickly as 72 hours to 3 weeks. For L/C shipments, we do require 4-6 weeks for shipping and negotiating the documents.

Pricing: All prices are FOB East Hanover, NJ. Our minimum export order is $1000.

Exclusive Territories: If your company can handle a minimum yearly volume, we would be interested in hearing from you. Yearly minimums vary by Country.

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